- 1. Introduction
- ZER ONE CO LTD ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR) (EU 2016/679) and the UK Data Protection Act 2018.
- By using our website www.zeroneltd.com and services, you agree to the terms outlined in this Privacy Policy.
- 2. Company Information
- Company Name: ZER ONE CO LTD
- Company Registration Number: 16262024
- Registered Office: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
- ICO Registration Number: 16262024
- Website: www.zeroneltd.com
- Contact Email: [email protected]
- 3. What Personal Data We Collect
We may collect the following types of personal data:
- Identity Information (full name, date of birth, ID or passport details)
- Contact Details (email address, phone number, postal address)
- Financial Information (payment details, transaction history)
- Technical Data (IP address, device type, browser type, cookies)
- Marketing Preferences (your communication preferences, opt-ins)
- 4. How We Collect Your Data
We collect data in the following ways:
- Directly from you (when you sign up, contact us, or use our services)
- Automatically (via cookies and tracking technologies on our website)
- From third parties (business partners, analytics providers, payment processors)
- 5. Legal Basis for Processing Personal Data
We process your personal data under the following legal bases:
- Contractual Necessity - When data processing is required to fulfill a contract (e.g., providing services).
- Legal Obligation - When required by law (e.g., tax compliance, regulatory reporting).
- Legitimate Interests - When processing is necessary for our business operations (e.g., fraud prevention, analytics).
- Consent - When you have explicitly given us permission (e.g., marketing communications).
- 6. How We Use Your Personal Data
We use your data for the following purposes:
- To provide and manage our services
- To process transactions and payments
- To communicate with you regarding services, updates, and promotions
- To improve website functionality and user experience
- To comply with legal and regulatory obligations
- 7. Data Retention
- We retain your personal data only as long as necessary for legal, contractual, and business purposes. When no longer required, we securely delete or anonymize your data.
- 8. Data Sharing and Third Parties
We do not sell or rent your personal data. However, we may share your information with:
- Service Providers (payment processors, IT services, analytics)
- Regulatory Authorities (when required by law)
- Business Partners (where necessary to provide services)
All third-party partners comply with GDPR and ensure the security of your data.
- 9. International Data Transfers
- If we transfer your data outside the UK or EEA, we ensure adequate protection under GDPR-approved safeguards, such as Standard Contractual Clauses (SCCs) or equivalent frameworks.
- 10. Your GDPR Rights
- Right to Access - Request a copy of your personal data.
- Right to Rectification - Correct inaccurate or incomplete data.
- Right to Erasure ("Right to Be Forgotten") - Request data deletion under certain conditions.
- Right to Restrict Processing - Request limited data processing.
- Right to Data Portability - Receive data in a structured format.
- Right to Object - Object to processing for marketing or other legitimate interests.
- Right to Withdraw Consent - Withdraw consent at any time where processing is based on consent.
To exercise any of these rights, please contact us at [email protected]
- 11. Cookies and Tracking Technologies
- We use cookies to enhance your experience on our website. You can manage your cookie preferences via your browser settings. For more details, please refer to our Cookie Policy.
- 12. Security Measures
- We implement strict security measures, including encryption, access controls, and secure servers, to protect your personal data from unauthorized access or breaches.
- 13. Complaints and Contact Information
If you have concerns about how we handle your data, you can contact us:
- Email: [email protected]
- Website: www.zeroneltd.com
- Postal Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
If you are unsatisfied with our response, you can file a complaint with the UK Information Commissioner's Office (ICO) at www.ico.org.uk.
Updates to This Privacy Policy We may update this policy periodically. Please review this page for any changes. Your continued use of our services constitutes acceptance of the updated policy.